Vet care without compromise
We provide concierge veterinary care to pet-parents from our state of the art full service clinic in Issaquah Washington.
Free wellness exams for first-time patients
Location
hello@felixandfido.com
+1 425 243-1323
Hours
| Mon | 7:30am - 6pm |
|---|---|
| Tue | 7am - 6pm |
| Wed | 8am - 4pm |
| Thu | 8am - 6pm |
| Fri | 8am - 6pm |
The care team
What pet parents are saying
about Felix&Fido
5 star rating on Google, with over 100 reviews
Lindsey Briggs
“Very very grateful to the doctor and staff for fitting my injured kitty in so quickly. Also extremely appreciative of their willingness to create an affordable care plan that still will get my kitty better! Everyone was caring, efficient and gentle!
Edited to include follow up info: Five days after initial treatment, my cat's wound is healing extremely well. The doctor was extremely communicative about what was involved in the at-home care and I felt very well-informed. In addition, the E-Check in service was a huge comfort. The responsiveness and detail from the entire team has been amazing!”
Debra Fourdraine
“The staff are very friendly and efficient. The office is well run. The idea of our 2 year old puppy getting immediate care if needed is amazing. The communication with the Veterinarian is state-of-the-art and same day. I’m glad we found out about Felix & Fido!”
Holly
“I just got done with the most positive vet appointment, ever. I have been looking to tranfer my pups care to local office and have been hunting for providers.
Dr. Smith and her tech, Amber, were so professional, friendly, and sensitive... their "chill" demeanor put me at ease immediantly.
They treated my pup like friends and family. ❤️
I am excited I have found my pups new doctor and nurses. 🐾”
Aurora DeLuca
“As a new pet parent I wanted to establish care for my kitten at a place that would take the time to get to know their furry patient and at the same time to educate me on my kitten needs. And I found this great care at Felix&Fido. Our first visit was great. And the membership seamed very reasonably priced. I especially like their online platform that allows their members to contact the vet with any questions or concerns. I am looking forward for our next upcoming visit.”
SM D’
“I gotta say- we are soooooooo much more impressed with this Veterinarian shop than our last one! Banfield always made us feel like we were just another number. And the Vet that cared for our Irish Doodle boy since day 1 said “ I don’t have time for you right now” was the straw that actually broke the camels back! Poor camel!
So far so good!
Dr. Smith and her crew are very attentive to us and our Irish Doodle. I am able to email or text them and their response time equals that of the fastest EV car out there.
I don’t generally like to give out a 5 star rating because is any service ever really that perfect?? As I said before- so far so good. Stay tuned for future updates……..”
If you are new to Felix&Fido, please click on the “Contact us” button at the top of our website. If you are a current client who has already established care with us, please use the “Client portal”. Once you are logged in, you will be able to start a conversation with our care team on various topics. Please select an appropriate category and submit your question. During business hours, our care team will respond to your message as soon as they are able via a text to your phone number.
To cancel your appointment, please go to the “Client portal” located on the top of our website. You will be prompted to log in with a one time passcode sent to your phone number. Once you are logged in, you will see all recent appointments scheduled for your pet. Please click on the appointment you want to cancel and proceed with the cancellation.
The best way to contact the clinic is to use the Contact us link at the top of the page or log in to your Client portal if you are already a client.
When you call our clinic number (425-243-1323), we will do our best to answer. However, please note that we may be assisting other patients at that time. Please leave a voicemail routed to the appropriate member of our care team based on the reason for your call. During business hours, we will get back to you as soon as we are able to via a text to your phone number.
While we are not an emergency/critical care hospital we have the capability and the desire to help you and your pet as much as possible when a medical issue arises that needs more immediate care. Depending on the nature of the issue and the circumstances we will prioritize your pets needs for care and help you as much as possible.
If we are not able to help you, you will need to contact one of the ER/critical care 24/7 hospitals in the area:
- Animal Emergency & Specialty in Kirkland
- Animal Emergency Hospital of Redmond
- Animal Medical Center of Seattle in Shoreline
- Arrow Animal Urgent Care in Renton
- Bellevue Veterinary Emergency & Specialty
- BluePearl (SVS) Kirkland
- BluePearl (SVS) Renton
- BluePearl (SVS) Seattle
- Summit Veterinary Referral Center in Tacoma
- Veterinary Emergency Group (VEG) in Redmond & Seattle (Seattle location coming soon)
- Veterinary Specialty Center of Seattle in Lynnwood
Blog series
Tuesdays with Shlomo
A series from Felix&Fido featuring informal, topical chats with co-founder Dr. Shlomo Freiman. It aims to answer the questions that pet parents might ask if they sat down with Shlomo for coffee.
Read now